TERMS AND CONDITIONS


PAYMENT CONDITION

1-Advance booking is recommended for the reservation of the most convenient flights and suitable hotels.
All payment should be made in Euros , because the Malagasy is based in Euros Trips are booked and confirmed only on receipt of the NON-REFUNDABLE deposit of 500 euros.
We will confirm your booking on the receipt of the NON-REFUNDABLE deposit of € 500 per person.
* If you trip contain more than 2 domestic flights, a deposit of 50% is required.

2-The balance is due no later than sixty (60) days prior to your arrival.
3- The Company will not provide vouchers or documents until full payment has been received.
4-Payments should be done through Wire transfer.
Bank details:

ACCOUNT NAME: GREAT ISLAND ADVENTURE SAFARIS
ACCOUNT NUMBER: 00008 00005 0500300 8489 56
IBAN: MG46 00008 00005 0500300 8489 56
CODE BIC-SWIFT ADDRESS: BFAVMGMG


BANK ADDRESS:
BFV-SG
14, RUE GENERAL RABEHEVITRA ANTANINARENINA
BP 196/BP 440
101 ANTANANARIVO
MADAGASCAR

5- The Company will not accept responsibility for wire transfer charges.

TRIP CANCELLATION

Any cancellation of a booking must be in writing and shall only be effective upon its acknowledged receipt by the Company.
Cancellation Charges depend on when company receives the notice of the cancellation.
Cancellation penalties:
- the cancellation fee will be 15% of the payment if Cancellation Notice received within 40 to 29 days of the expected arrival date
- the cancellation fee will be 30% of the payment if Cancellation Notice received within 28 to 16 days of the expected arrival date
- the cancellation fee will be 50% of the payment if Cancellation Notice received within 15 to 10 days of the expected arrival date
- the cancellation fee will be 100% of the payment if Cancellation Notice received less than 10 days of the expected arrival date

INSURANCE

We strongly recommend that customers obtain insurance which covers: accidental death and disability, emergency medical evacuation, trip cancellation and Loss of personal effects.

TRIP MODIFICATION

Itinerary and prices are subject to change as circumstances may warrant(fuel, exchange rate, domestic flight rate, domestic flight cancellation which are beyond our control).
It is always possible that the order of stops will change to accommodate domestic flight changes that are made due to conditions beyond our control. Sometimes irregularity or delay of scheduled flights may change our program.

OUR COMMITMENT

It is our responsibility to ensure that your trip in Madagascar, from the time of your arrival until your departure, is well planned and organized. Therefore, we confirm that we have the ability to ensure with great care all of the services mentioned below.
- Lodging
- Booking of hotel accommodations according to your and to hotel availability.
- Welcome and assistance at the airport on all flights.
- Transport, transfers
- Booking of the flights.
- Renting of a 4WD vehicle,Minivan or bus according to the number of the people